EN voucher Hecstar: Unterschied zwischen den Versionen

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(14 dazwischenliegende Versionen desselben Benutzers werden nicht angezeigt)
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==Preamble==
==Preamble==
Card readers with cash function create, when the money is or can not be filled completely, a credit note instead of returning the rest of the money in cash. In the case of a Hecstar card reader (Hectronic) a credit voucher with barcode is being printed at the card reader, which can be cashed later at the same card reader by using the barcode reader. With this "voucher administration" the status of the vouchers (issued and cashed '''at the card reader''') can be stored and evaluated after the polling of the fillings from the card reader. Against the information when the vouchers were firstly implemented, nowadays several vouchers, instead of only one, can be used within one filling at the card reader. Vouchers, which have been issued externally, will just be registered when cashed at the card reader and the voucher information is being polled together with the corresponding fillings.
Card readers with cash function create, when the money is or can not be filled completely, a credit note instead of returning the rest of the money in cash. In the case of a Hecstar card reader (Hectronic) a credit voucher with barcode is being printed at the card reader, which can be cashed later at the same card reader by using the barcode reader. With this "voucher administration" the status of the vouchers (issued and cashed '''at the card reader''') can be stored and evaluated in Autopoll after the polling of the fillings from the card reader. Against the information when the vouchers were firstly implemented, nowadays several vouchers, instead of only one, can be used within one filling at the card reader. Vouchers, which have been issued externally, will just be registered when cashed at the card reader and the voucher information is being polled together with the corresponding fillings.




{{Vorlage:Achtung | '''The following texts contain only the German regulations for vouchers. Voucher regulations in other countries can and will differ.'''}}
==Vouchers==
 
{{Vorlage:Achtung | '''The following texts contain only the German regulations for vouchers. Voucher regulations in other countries can and will differ. Please contact your local authorities for the regulations valid in your country.'''}}
    
    


'''Zitat von www.jurarat.de:''' / '''citation of www.jurarat.de'''
'''citation from www.jurarat.de'''
 
''"By law the voucher is being equated to a document (bearer paper according to § 807 BGB), which grants the voucher owner the right to request a benefit or a service worth the amount on the voucher.''
 
 
'''operative form of a voucher'''


''"Rechtlich wird der Gutschein mit einem Dokument (Inhaberpapier gem. § 807 BGB) gleichstellt, der dem  Gutscheinbesitzer einen Anspruch auf eine Leistung in der auf dem Gutschein bezifferten Betrages oder einen Anspruch auf eine Dienstleistung gewährt.''
''To gain the full validity a voucher has to fulfill certain requirements in form and content:''


''*  the voucher has to be presented in written form,''


'''Wirksame Form des Gutscheins''' / '''operative form of a voucher'''
''*  the voucher amount or the service has to be named explicitly,''


''Damit ein Gutschein überhaupt die Wirksamkeit erlangen kann, muss er gewisse inhaltliche Voraussetzungen erfüllen:''
''*  the voucher issuer has to be evident and''
''*  der Gutschein muss in Schriftform vorliegen,''
''*  der Gutscheinwert oder die entsprechende Dienstleistung muss explizit benannt sein,''
''*  der Gutscheinaussteller muss ersichtlich sein und''
''*  das Ablaufdatum muss bei Gutscheinen, die sich auf eine bestimmte Ausstellung beziehen, benannt sein.''''


''*  the voucher expire date has to be named on vouchers which are related to a certain issuing.''''


'''Allgemeine Gültigkeit eines Gutscheins''' / '''general validity of a voucher'''


''Grundsätzlich ist ein Gutschein drei Jahre gültig. Dies ergibt sich daraus, dass zivilrechtliche Ansprüche in drei Jahren verjähren (vgl. §§ 195, 199). Anders kann die Lage nicht bei Gutscheinen aussehen, da sie meistens auf Grundlage eines Kaufvertrages oder Dienstvertrages entstanden sind. Enthält der Gutschein keine Frist, gelten die gesetzlichen Regelungen, d.h. der Anspruch auf die Leistung im Gutschein verjährt in drei Jahren. Die Verjährungsfrist beginnt mit dem Ende des Jahres, in dem der Anspruch (Kauf des Gutscheins) entstanden ist.''
'''general validity of a voucher'''
''Beispiel:''
''Wenn im April 2014 ein Gutschein erworben wird, beginnt die Verjährungsfrist mit dem  31. Dezember 2014 und endet mit dem Ablauf des 31. Dezember 2017 (wenn es ein Werktag ist). ''


''In general a voucher expires after three years. This because normal civil claims expire (according to §§ 195, 199) after three years. The situation with vouchers cannot be handled different, because issuing a voucher is based on a purchase or service contract. If no expire date is mentioned on the voucher, the statutory rules apply, that means the title on the voucher expires in three years. The limitation periode starts at the end of the year in which the voucher title was originated (purchse or issue of the voucher).''
''Example:''
''If a voucher was issued in April 2014, the limitation periode starts with the 31st of December 2014 and ends with the 31st of December 2017 (if it is a working day). ''


'''Ausnahme von der drei Jahre Gültigkeit''' / '''exception of the three years validity'''


''Eine kürzere Fristsetzung ist zulässig. Es handelt sich dabei um eine Allgemeine Geschäftsbedingung, die gem. § 307 nur dann wirksam ist, wenn sie den Gutscheinberechtigten entgegen den Geboten von Treu und Glauben unangemessen benachteiligen."''
'''exception of the three years validity'''
 
''"A shorter deadline is permitted. It concerns the general terms and conditions, which are according to § 307 only valid, when the voucher entitled person is being inadequately disadvantaged against the principle of equity and good faith."''




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===Voucher products===
===Voucher products===
For the correct processing of vouchers in Autopoll, the two products "91 Gutscheine ausgeben" (issue a voucher) and "92 Gutscheine einlösen" (cash a voucher) have to be registered in Autopoll. The product numbers 91 and 92 are essential.
For the correct processing of vouchers in Autopoll, the two products "91 Gutscheine ausgeben" (issue a voucher) and "92 Gutscheine einlösen" (cash a voucher) have to be registered in Autopoll. The product numbers 91 and 92 are essential.  


[[Datei:voucher_1.png||750px|top|left]]
[[Datei:voucher_1.png||750px|top|left]]
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==Complete voucher process==
==Complete voucher process==
The amount paid cash at the card reader is or can not be filled completely. The customer gets a "barcode"-voucher with the remaining amount. The card reader creates and stores a cash filling with the additional information/data of the issued voucher (voucher identification number). During the polling of the filling, the cash filling is stored normally, but for the voucher a separate voucher booking is being created with the product "91 Voucher issued".
The amount paid cash at the card reader is or can not be filled completely. So the customer gets a "barcode"-voucher with the remaining amount. The card reader creates and stores a cash filling with the additional information/data of the issued voucher (voucher identification number). During the polling of the filling, the cash filling is stored normally in Autopoll, but for the voucher a separate voucher booking is being made with the product "91 Voucher issued". With the next filling the customer uses the above issued voucher as payment at the card reader. The card reader again creates a cash filling with the additional information/data of the cashed voucher (voucher identification number). During the polling of that filling, the cash filling is stored normally in Autopoll, but for the voucher a separate voucher booking is being made this time with the product "92 Voucher cashed". So a cash filling can be made by using cash and/or issued or cashed vouchers, but in Autopoll it is always a cash filling. The voucher bookings are only additional information.
Bei der nächsten Tankung benutzt der Kunde den oben ausgegebenen Gutschein. Der Tankautomat erzeugt wieder eine BAR-Tankung diesmal mit den Zusatzinformationen zum eingelösten Gutschein (Gutscheinnummer). Beim Abruf dieser Tankung wird in Autopoll die BAR-Tankung normal gespeichert und separat eine "Gutscheinbuchung" auf den oben beschriebenen Artikel "92 Gutscheine eingelöst" erzeugt. Eine BAR-Tankung kann somit Bargeld, eingelöste und ausgegebene Gutscheine enthalten, wird im Autopoll aber immer als BAR-Tankung entgegengenommen.
 





Aktuelle Version vom 21. April 2021, 06:13 Uhr

Preamble

Card readers with cash function create, when the money is or can not be filled completely, a credit note instead of returning the rest of the money in cash. In the case of a Hecstar card reader (Hectronic) a credit voucher with barcode is being printed at the card reader, which can be cashed later at the same card reader by using the barcode reader. With this "voucher administration" the status of the vouchers (issued and cashed at the card reader) can be stored and evaluated in Autopoll after the polling of the fillings from the card reader. Against the information when the vouchers were firstly implemented, nowadays several vouchers, instead of only one, can be used within one filling at the card reader. Vouchers, which have been issued externally, will just be registered when cashed at the card reader and the voucher information is being polled together with the corresponding fillings.


Vouchers

The following texts contain only the German regulations for vouchers. Voucher regulations in other countries can and will differ. Please contact your local authorities for the regulations valid in your country.


citation from www.jurarat.de

"By law the voucher is being equated to a document (bearer paper according to § 807 BGB), which grants the voucher owner the right to request a benefit or a service worth the amount on the voucher.


operative form of a voucher

To gain the full validity a voucher has to fulfill certain requirements in form and content:

* the voucher has to be presented in written form,

* the voucher amount or the service has to be named explicitly,

* the voucher issuer has to be evident and

* the voucher expire date has to be named on vouchers which are related to a certain issuing.''


general validity of a voucher

In general a voucher expires after three years. This because normal civil claims expire (according to §§ 195, 199) after three years. The situation with vouchers cannot be handled different, because issuing a voucher is based on a purchase or service contract. If no expire date is mentioned on the voucher, the statutory rules apply, that means the title on the voucher expires in three years. The limitation periode starts at the end of the year in which the voucher title was originated (purchse or issue of the voucher). Example: If a voucher was issued in April 2014, the limitation periode starts with the 31st of December 2014 and ends with the 31st of December 2017 (if it is a working day).


exception of the three years validity

"A shorter deadline is permitted. It concerns the general terms and conditions, which are according to § 307 only valid, when the voucher entitled person is being inadequately disadvantaged against the principle of equity and good faith."


Pre-conditions

  • at least Autopoll LIGHT
  • at least Autopoll version 4.3.1.428 FR 14
  • card reader HECSTAR
  • order for a small installation support by the Autopoll hotline (I1001)


Extensions

The extension of existing individual filling- or invoicing-exports by the vouchers is with costs and will be invoiced on a time basis.


Settings

Voucher products

For the correct processing of vouchers in Autopoll, the two products "91 Gutscheine ausgeben" (issue a voucher) and "92 Gutscheine einlösen" (cash a voucher) have to be registered in Autopoll. The product numbers 91 and 92 are essential.



Voucher assignment

For a better display and as a preparation for the possible export of vouchers within an existing data export, it is recommended to enter a company and a vehicle, e.x. "Barcode" or "Voucher", and assign this vehicle-company-combination to a card (card type allocation), which is only used for the assignment with the card identification "V%".



Complete voucher process

The amount paid cash at the card reader is or can not be filled completely. So the customer gets a "barcode"-voucher with the remaining amount. The card reader creates and stores a cash filling with the additional information/data of the issued voucher (voucher identification number). During the polling of the filling, the cash filling is stored normally in Autopoll, but for the voucher a separate voucher booking is being made with the product "91 Voucher issued". With the next filling the customer uses the above issued voucher as payment at the card reader. The card reader again creates a cash filling with the additional information/data of the cashed voucher (voucher identification number). During the polling of that filling, the cash filling is stored normally in Autopoll, but for the voucher a separate voucher booking is being made this time with the product "92 Voucher cashed". So a cash filling can be made by using cash and/or issued or cashed vouchers, but in Autopoll it is always a cash filling. The voucher bookings are only additional information.


Display

The voucher bookings can be displayed and edited in Autopoll under Data-Other Movements.



Report

Filling list

With the normal filling list, the vouchers can be reported by selecting only the products "91 Gutscheine ausgeben" (issue a voucher) and "92 Gutscheine einlösen" (cash a voucher).




Additional reports

It is planned to implement an additional report with the selection options "issued and cashed at the card reader", "issued at the card reader but not cashed" and "issued externally and cashed at the card reader".


Hint

The menu item "Tank-Gutscheine (Hecstar)" is not being used anymore and should be deactivated and hidden.